It is HQ Training & Supplies LTD’s policy to respect your privacy regarding any information we may collect from you, which you may provide to us, in the circumstances set out below.
Accordingly, we have developed this privacy policy in order for you to understand how we collect, use and protect your personally identifiable information (“Personal Data”).
We will only collect and use your Personal Data where:
- we have lawful grounds to do so, including to comply with our legal obligations;
- we are performing a contract with you for our services; and
- we have legitimate interests in using your Personal Data and your interests and fundamental rights do not override those interests.
For the purposes of the EU General Data Protection Regulation (GDPR), we,
(HQ Training & Supplies LTD’s), are the “data controller”.
If you have any questions about this policy or about how we use your Personal Data, please contact us via our contact details at the end of this policy.
Personal Data we collect via our website, our social media channels (Facebook and Instagram), our mailing system (Mailchimp) and our payment systems (Paypal, Stripe or Shopify)
Personal Data that you provide to us:
We only collect Personal Data where you choose to interact with us by filling out a contact form, registering for training or booking in for a treatment.
Personal Data we collect:
- Email address
- First name
- Last name
- Your business name (sometimes)
- Your address
- Payment type – Payment details are held by our payment processor, not us
Data that we collect automatically:
We automatically collect certain information when you visit our Website – such as the type of browser and operating system you are using, and the domain name of your Internet service provider.
We do not link this information with any Personal Data.
We may also collect data automatically through our use of cookies on the Website. Please see our
cookie policy to find out about the types of cookies we set and why, and how you can adjust your settings to disable cookies.
Cookies:
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience.
This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this).
Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the site. Therefore, it is recommended that you do not disable cookies.
The Cookies We Set
This site offers email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
In order for us to effectively measure and report on website activity, HQ PMU Website uses Google Analytics and other Google Marketing Products. More info on Google cookies can be found
here.
In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Instagram, YouTube and Vimeo will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information you can contact us through one of our preferred contact methods.
Email: info@hqpmu.com
Use of your Personal Data
We will only use your Personal Data legitimately. We use your Personal Data to:
- process and manage your use of our website;
- respond to your questions, comments and requests;
- where you have opted-in to receive marketing from us, deliver communications that are relevant to your preferences and may be of interest to you;
We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
Sharing of your Personal Data
We take your privacy seriously and will not share your Personal Data with others, except as permitted by applicable law or as set out below:
We share Personal Data as necessary with third parties who provide services or functions on our behalf and who require the information to provide those specific services to us.
These third parties may include social media advertising platforms such as Facebook, Instagram and Google Adwords for the purpose of custom audience generation and the development of targeting criteria for other audiences.
You can view Paypal’s privacy policy
here, Stripe’s privacy policy
here and Shopify’s
here.
We also use Mailchimp for processing and holding Personal Data that allows us to provide our subscription service. You can read their privacy policy information here:
Mailchimp Privacy Policy
Keeping your Personal Data secure
We have implemented security policies and technical measures to safeguard the Personal Data we collect.
We maintain electronic and procedural safeguards that comply with applicable law, including the GDPR, to safeguard Personal Data from accidental loss, destruction or damage and unauthorised access, use and disclosure.
Retention periods for use of your Personal Data
We will use and store your Personal Data only for as long as necessary, bearing in mind the uses of your Personal Data as described in this privacy policy and otherwise as communicated to you.
We review the Personal Data we hold at regular intervals and delete permanently or anonymise any Personal Data which is no longer necessary.
Access to and control over your Personal Data
You have legal rights under applicable law in relation to your Personal Data. You can ask the following questions, or take the following actions, at any time by contacting us via email on info@hqpmu.com
- see what Personal Data we hold about you (if any), including why we are holding it and who it could be disclosed to;
- ask us to change/correct your Personal Data;
- ask us to delete your Personal Data;
- object to the processing of your Personal Data;
- ask us to restrict the processing of your Personal Data;
- withdraw any consents you have given us to the processing of your Personal Data; and
- express any concerns you have about third parties’ use of your Personal Data.
